




Buy with peace of mind with our worry-free returns policy. If you're not satisfied, return your item within 14 days for a full refund or exchange.
At Genev, finding your perfect size is simple. Use our size chart to find the best fit, and if needed, you can easily exchange your item.
We're always happy to assist with any questions!
Yes! We offer a 14-day money-back guarantee.
If you're not completely satisfied with your purchase, you can return any unused item within 14 days of receiving it.
Your refund will be processed back to your original payment method or issued as store credit once we receive the item at our warehouse.
For more details, you can contact us info@genevla.com
Once your payment is verified, we will start processing your order immediately.
Processing and shipping typically take 1-2 business days.
After your order is shipped, you will receive a confirmation email with a tracking number, allowing you to stay updated on your order's progress.
As soon as your order ships, you will receive a confirmation email containing a UPS or FedEx tracking link.
You can use this link to check the real-time status of your package anytime.
Real Reviews, Real Style
As a trusted American brand, our passion is to to help you shine. Genev brings you the latest trends at the best prices and prioritize customer satisfaction with our premium service.

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TRUST OUR MORE THAN 25 YEARS OF EXPERIENCE
Your trusted partner in the fashion industry since 1999. Discover the difference in passion and reliability.

AVAILABLE 24/7 FOR ALL YOUR QUESTIONS
Our team is always ready to answer your questions and talk to you.

14-DAY COOLING-OFF PERIOD
After receiving your order, you have 14 days to decide whether to keep the product or return it effortlessly.